Cancellation policy
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
CANCELLATIONS are nearly impossible to carry out once you have committed and carried out a transaction, so be sure before you hit the purchase button. You will have to write to us within the two week time period following your purchase, requesting a return, less the bank's automatic transaction fees (which we never see anyway), and your return shipping and the restocking fee. Is there someone on your list who would appreciate a gift, instead of all that expense? Be sure before you buy!